Contented Mind Privacy Policy

Privacy Policy

Contented Mind (I, Rebecca Stambridge ) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, www.contentedmind.uk, sign up for our masterclasses, book a consultation, or interact with our advertisements on Meta platforms (Facebook and Instagram).
For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Controller is Rebecca Stambridge trading as Contented Mind, based in Glossop, Derbyshire.

Information I collect

We may collect and process the following data about you:
  • Identity and Contact Data: Your name, email address, and phone number when you voluntarily submit them via our website forms (such as booking a FREE Consultation or registering for a Masterclass).
  • Technical and Usage Data: Your IP address, browser type, time zone settings, operating system, and information about how you use our website. This data is collected automatically through cookies and tracking technologies.

How I use your data

2. How We Use Your Data
We use your information in the following ways:
  • To deliver the services you request, such as organizing your free consultation or sending you access links and replays for our masterclasses.
  • To improve our website experience and ensure content is presented effectively.
  • To evaluate and optimize the performance of our marketing campaigns.
Lawful Basis for Processing: We process your contact details based on your Consent (given when you fill out a form) or to take steps at your request prior to entering into a contract (e.g., setting up a consultation).
 

3. Meta Pixel and Third-Party Tracking

  • What it does: The pixel tracks user behavior after viewing or clicking a Meta advertisement. This helps us understand how visitors interact with our website and measures the effectiveness of our advertising campaigns.
  • Data shared: The data collected via the Meta Pixel is anonymous to us; we cannot see the personal identity of any individual user. However, Meta may connect this data with your Facebook or Instagram account and use it for their own advertising purposes in accordance with Meta’s Data Policy.
  • Your Control: You can opt-out of Meta’s cookie-based advertising or adjust your preferences via your personal Facebook ad settings.
 

4. Data Sharing and Confidentiality

As a BACP-registered psychotherapist, confidentiality is core to our practice.
    • We never sell, rent, or trade your personal information to third parties.
    • Your contact information is only shared with trusted third-party service providers (such as website hosting, email marketing platforms, or scheduling software) necessary to run our business operations, all of whom are contractually bound to keep your data secure.
       
    • Data Security and Retention
      We implement strict security measures to prevent your personal data from being accidentally lost, altered, or accessed without authorization. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, or as required by UK law and professional therapeutic regulations.
      Your Legal Rights
      Under the UK GDPR, you have the right to request access to, correction of, or deletion of the personal data we hold about you. You may also withdraw your consent to receive communications from us at any time by clicking the “unsubscribe” link in our emails.
      Contact 
      If you have any questions about this Privacy Policy or how your data is handled, please contact:
      • Data Controller: Rebecca Stambridge
      • Business Name: Contented Mind – Therapy & Mindfulness
      • Website: www.contentedmind.uk
      • Email: contentedmindinfo@gmail.com